Expert in Electronic Card Repair
As FS OTOMASYON, our aim is to reach the 'preferred' position in all automation equipment we serve with our customer, solution and sustainability-oriented approach.
Our Vision
Our Mission
Our goal is to be a company that is followed in the sector, adding value to its country and customers, together with our valuable team members, whom we are proud of, with their experience and hard work, and with the best, highest quality, reliable and solution-oriented service in the competitive environment of the new century.
Why Should You Choose Us?
Is it possible to work with a company that aims to provide the best service without discriminating between devices and customers, that constantly invests in test tracks and repair equipment on this path, that listens to you and is with you regardless of time, and that pushes the boundaries in terms of solutions?
Our Service Approach
We aim to provide high quality, fast and reliable solutions by keeping customer satisfaction at the highest level. With our team that closely follows technological developments, we always work to provide the best service. We aim to create a sustainable and effective collaboration by developing solutions specific to your needs.
We in the Industry
On this path we set out on in 2012, we continue to offer you the most accurate service by always adhering to our principles of honesty, speed and solution with our expert partners and team members, bringing together the experience and knowledge we have gained. Especially in the White Goods, Automotive, Pharmaceutical, Heavy Industry, Cardboard and Paper Production, Glass Industry, without making any sector distinction, we contribute to both your company's budget and the country's economy by doing our part so that your production does not stop by producing both repairs and projects. With the project and repair services we carry out in many cities of Turkey, we want to take our goals even further thanks to the beautiful and motivating feedback we receive. We listen to you, understand you, consult with you and can produce solutions specific to you.
OUR CUSTOMER SATISFACTION POLICY
To obtain accurate and fast information and provide service through the dialogues we have established. In order to realize this policy, we make the following commitments:
We respond to all positive or negative feedback regarding our company in accordance with the laws and our company procedures and produce solutions.
We maintain and ensure customer satisfaction in all departments of our company.
We keep our policy transparent and accessible for customers and related parties.
We implement the developments and improvements specified in the ISO 10002 Customer Satisfaction Management System guide.
We respectfully convey this policy to our employees, customers and other related parties.
Our Quality Policy
We are committed to always providing high quality services to our customers.
We adopt working in accordance with the Quality Management System as our basic principle.
We aim to comply with ethical principles and act with honesty in all activities.
We shape all our processes in this direction to ensure customer satisfaction.
We support continuous improvement and development with the participation of all our employees.
We aim to be a pioneer in innovations in our sector.
We eliminate all factors that may harm the environment and nature in accordance with the laws.
FS Automation quality and reliability.
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