Digital technical assistant
FESBOT: enter the error code, get a first assessment.
Enter the brand, model and fault; FESBOT gives a first assessment. If the problem persists, the chat is passed on to a service request, so you do not have to type everything again.
How answers are structured
Symptom, missing information, a safe first step, expert support.
FESBOT does not give a definitive diagnosis, does not guarantee repairs and never suggests dangerous procedures. If the problem persists, it hands over to the technical team.
- Summary of the observed symptom
- Questions about missing information
- Safe first assessment
- Handover to the technical team when needed; details carry over to the service request
You can also message FESBOT on WhatsApp; there, the technical team can take over the conversation.
FESBOTDigital technical assistant
Sample conversationThe Siemens S7-1200 CPU error LED is on and the line has stopped.
Observed symptomCPU error indicator active; the line has stopped.Missing informationIs the LED steady or flashing? Has anything been changed recently?Safe first assessment
- Visually check the supply voltage and module connections.
- Note the latest entry in the diagnostic buffer.
This assessment is guidance only; a definitive diagnosis is made in the laboratory.
Service and contact
Let us find the right service for your device together.
Open a service request for a faulty device; for project needs, talk to our technical team. Our Beylikdüzü, Istanbul laboratory accepts devices from all over Türkiye.
- Beylikdüzü / IstanbulMermeciler Sanayi Sitesi, Yakuplu Mah. 228. Sk. Yavuz İş Merkezi No:8, Beylikdüzü / İstanbul
- +90 545 729 49 11+90 530 349 82 88
- Message us on WhatsApp
- [email protected]
