Frequently Asked Questions About the Service Process

Typical signs on a servo motor are overheating, vibration, unusual noise, encoder errors or a brake that fails to hold; on a servo drive, an error or alarm code on the display, no power output or frequent tripping. If your machine stops, loses position or shows alarms, contact us so we can examine the unit.

Link to this question

Most servo drives, PLCs, HMIs and power boards can be repaired. A new board is usually very expensive and often has a long lead time. We typically repair the board within a few days, well below the price of a new one and with a warranty. Before you decide, we carry out a free fault diagnosis.

Link to this question

We repair servo motors, servo drives (drives/inverters), PLCs, HMI operator panels, power supplies and industrial electronic boards from Siemens, Fanuc, Yaskawa, Mitsubishi, Delta, Bosch Rexroth and similar brands.

Link to this question

After fault diagnosis, most repairs are completed within a few working days. The time depends on the type of fault and the availability of spare parts; we give you a firm timeframe once the diagnosis is done.

Link to this question

Yes. Our repairs are covered by a warranty, and after the work we share the test results and a short technical report.

Link to this question

We do not quote a price without seeing the device. We first carry out fault diagnosis, then tell you the scope and price of the repair clearly. Once you approve, we start the repair.

Link to this question

We work with customers all over Türkiye via courier. You can pack the faulty board or drive securely and send it to us; we keep you informed via WhatsApp throughout the process.

Link to this question

If a repair is not possible, we tell you so openly. We do not charge for any work you have not approved, and we return your device.

Link to this question

The fastest way is WhatsApp: send a photo of the fault and the device details, and our technical team will get back to you shortly. You can also reach us by phone.

Link to this question